Macrium Software takes customer support seriously and this article describes duration and nature of that support. The support for the current version 5 is the same as that for the previous version 4. There are 4 parts to this article, click on the appropriate link: There has been no downgrading of support, we pride ourselves on the support given. Support, Updates and Upgrades for v4 &v5 editions of Macrium Reflect Support, Updates and Upgrades for v4 & v5 editions of Macrium ReflectĬlarifying the License Duration and Support for the different Macrium Products When you purchase v5 Standard/Professional/Server/Server Plus editions of Macrium Reflect, Macrium Support is provided free for one year or until a major release (for example 5.x to 6.x) whichever is the longer. If you have any issues with Macrium Reflect 8 Home, a member of our technical team. Your license includes 12 months Essentials Support, giving you complete peace of mind. Includes Macrium viBoot for instant Hyper-V virtualization and Macrium Image Guardian. Once saved, double-click the file to open. Protect documents, data and operating systems using advanced disk imaging technology. You are guaranteed at least one year of free support. Download the program installer (ReflectDL.exe) from the Macrium Reflect website by clicking the green 'Download Now' link. To maintain support after this time you are required to upgrade to the latest version of Macrium Reflect (currently version 5). Macrium Support is by e-mail and support forum access.

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